Enterprise Content Management

Manage Enterprise Content to achieve Business Goals Enterprise content needs to be managed so that it is used to achieve business goals. ECM involves the systematic collection and organization of information that is to be used by a designated audience. Effectiveness, efficiency, compliance, and continuity all combine, in different proportions, to drive the business case…

Records Management

Records management (RM) is the supervision and administration of digital or paper records, regardless of format. Records management activities include the creation, receipt, maintenance, use and disposal of records. In this context, a record is content that documents a business transaction.